This statement has been prepared to inform about the privacy principles governing the use of data provided by customers, including data collected through this website, by CATS S.R.L. This page describes how the website manages the personal data of users who consult it. It refers to the EU Regulation 2016/679, known as GDPR (General Data Protection Regulation), concerning the protection of natural persons with regard to the processing and free movement of personal data.
Dear customer, we value your privacy and are taking all necessary precautions to protect and safeguard your data. Before delving into the statement, you should know that we handle your personal data transparently.
This document provides more information on the use and management of your personal data. Our hope is that this document is as clear as possible, so we invite you to read it thoroughly because your security is important to us. Additionally, we will provide you with the necessary contact details to reach us if you have any questions about your personal data. We will be more than happy to answer them.
As you may already know, YoungPeopleHotels.com offers an online booking service for stays at our facilities provided through our website or other online platforms. Why do we mention this? Because the information that follows pertains to all platforms, and the same Privacy Statement applies.
Given the evolution of regulations, this document may undergo additions or modifications. Therefore, if you want to stay up-to-date, we recommend consulting this page to learn all the latest news.
If the changes we make to the Privacy Statement impact you (for example, if we intend to process your personal data for purposes other than those communicated in the present Privacy Statement), you will be informed of these changes before the new activities begin.
A necessary note: if you do not agree with this Privacy Statement, do not consent to the documentation we provide. If you do agree, then you are ready to come on vacation to Rimini!
What kind of data do we collect?
We want to make your vacation unique and unforgettable, and we can’t do that without your information. Therefore, when you use our services, there is specific information that we need to ask you for, such as your name, contact information, any names of people traveling with you, and payment information. You can also decide to send us specific requests for your stay, such as certain preferences. Additionally, we collect data such as your IP address, the browser you use, and language settings through statistics software such as Google Analytics. We may also receive information about you from third parties or automatically collect other information.
Why does YoungPeopleHotels.com collect and use your personal data?
We do this for a good reason: to help you manage your quote requests and to ensure you receive the best possible service. We also use your personal data to contact you and inform you about discounts, special offers, and other products and services that we believe may be of interest to you.
How do we share your data with third parties?
There are other parties involved in the services offered by YoungPeopleHotels.com. The main purpose is to communicate offers, promotions, and information. There are also other parties that may receive some data because they are involved in providing services rendered by YoungPeopleHotels.com. These may include banks, advertising companies, newsletter platforms such as Trendoo, and, in some cases, public bodies or other authorities.
What are the security and storage procedures that YoungPeopleHotels.com uses to safeguard your personal data?
How can you control the personal data you have shared with YoungPeopleHotels.com?
We want you to have control over how your personal data is processed.
You can do this in the following ways:
You can request a copy of your personal data that we have in our possession.
You can inform us of any changes to your personal data, or ask us to correct any of your personal data in our possession. However, we are working on a platform that will allow you to easily access your data and make changes or delete it.
You can request that we delete, block, or limit the processing of your personal data in our possession, or object to certain methods of processing your personal data.
When we use your personal data based on your consent, you have the right to revoke that consent at any time under applicable law. We rely on you to ensure that your personal data is complete, accurate, and up-to-date. Please inform us immediately if there are any changes or inaccuracies regarding your personal data.”
Who is responsible for the management of personal data collected through the YoungPeoplehotels.com website?
The processing related to the web services of this site is carried out only by internal personnel of the company in charge of the processing, and by external persons in charge of occasional maintenance operations for the management of this website. Personal data provided by users who send requests for information material or who subscribe to newsletters are used solely for the purpose of performing the requested service or performance. Such data may also be used by the company for the following purposes: a) management of the customer relationship; b) performance of the company’s own economic activity; c) other purposes related to the activity carried out by the company and related to it (for example, improving products and services offered, even if not strictly related to the services requested by the interested party; customer satisfaction market research, etc.). If it is necessary to collect data that allows the personal identification of the user in order to provide a certain service, the user is asked to voluntarily provide the necessary data, which will be processed exclusively for the purpose of providing the service.
The user may revoke at any time the consent given for the sending of marketing communications.
Personal data you provide to us.
YoungPeopleHotels.com uses the information you provide us when you make a “Request for Quote”, asking for basic information such as your name and email address. Depending on the request, we may also ask for your home address, phone number, payment details, date of birth, the names of any other people travelling with you, and preferences (such as food preferences and mobility limitations) for your trip.
Personal data we collect automatically.
Even if you don’t complete a Request for Quote, when you visit our site, we automatically collect some information. For example, your IP address, the date and time of access to our service, the hardware, software or browser you use, and information about your computer’s operating system, application version and language settings. We also collect information about your clicks and the pages you have been shown. All this is done using analysis and statistical software such as Google, mentioned above.
If you use a mobile device, we collect data that identifies your device, phone settings and features. When you make a quote request, our system records the means and site through which you made the booking or accessed our site.
Personal data we receive from other sources.
In addition to the information you provide us directly, we may also receive information from other sources, such as third parties. In fact, YoungPeopleHotels.com booking services are not only available on our portals, but are integrated with OTA affiliations (Booking.com, HRS, and similar), partner agencies, and/or through social media. When you use these services, you may communicate details of your bookings to our business partners, who then send them to us.
Why does YoungPeopleHotels.com collect and use your personal data?
Here’s what your data is used for:
A. Booking your stay and related services: first of all, we use your personal data to complete and manage your Booking, which is our main purpose!
B. Communication and customer assistance: this allows us to be at your disposal when you need us, helping you with special needs, for example, or answering any questions you may have about your stay at our facilities.
C. Marketing activities: we also use your information for marketing activities, such as:
information about PROMO and Discount Codes that you can easily and quickly cancel by clicking on the “Unsubscribe” link in every newsletter.
Based on the information you share about yourself, we may show you personalized offers on the site, on third-party sites/apps (including social media), and the content of the site you view may be customized.
D. Communications with you: we may contact you by e-mail, phone or SMS, depending on your preferences. In addition, we will need to manage the communications you send us, for example in the following cases:
Responding to and managing requests for information and clarifications about their offers and the booking of your stay.
If you have not completed the online booking, we may contact you with an invitation to complete the booking. We believe this is a useful service to facilitate your browsing.
E. Improving our services: we also use personal data for analysis purposes, in order to improve our services and enhance the user experience. The data can also be used for testing purposes, for problem-solving and to improve the functionality and quality of the services we offer. The main objective is to optimize, expand and personalize our online platform, making it easier and more enjoyable to use. We are committed to using pseudonymized data only for analytical purposes.
F. Promoting a safe and reliable service: in order to create a reliable environment for you, your travel companions, commercial partners, and OTA, we use personal data to detect and prevent fraud and other abuses, and to protect the rights and interests of all parties involved in our services.
We need your data at check-in, which will be communicated to the competent authorities, as announced in the DECREE of January 7, 2013, concerning the “Provisions concerning the communication to the public security authorities of the arrival of persons accommodated in hospitality facilities”. (13A00360)
The communication of personal data to YoungPeopleHotels.com is voluntary. We will only be able to process your booking through your contact details.
If we use automated means to process personal data that produce legal effects or significantly affect you, we will take appropriate measures to safeguard your rights and freedoms, including the right to obtain human intervention.
How does YoungPeopleHotels.com share your data with third parties?
In some cases, we will share your personal data with third parties.
Your data may be shared within the company, CATS SRL, which is part of the YoungPeopleHotels group, including customer service, administration, and employees at the marketing office.
Third-party services: we use service companies to manage your data on our behalf. Such management serves various purposes, such as sending promotional material or validating the correctness of the email address you provided during the booking process. Third-party companies are bound by confidentiality agreements and are not authorized to use your personal data for purposes other than those communicated by YoungPeopleHotels.com.
Competent authorities: we share personal data with law enforcement agencies when required by law or if absolutely necessary for the detection, prevention, or conduct of legal proceedings against fraud or crimes, or if we are otherwise required by law. We may need to share personal data with competent authorities to protect and defend our rights or property, or the rights and property of our business partners.
Advertising partners and marketing agencies: We share personal data, including your email address, for the purpose of advertising YoungPeopleHotels.com services through third parties (to ensure that the most appropriate target users receive relevant ads).
What kind of use does YoungPeopleHotels.com make of social media?
At Young People Hotels.com, we use social media in various ways, the main reason being to relive the moments of your experience with us, in addition to promoting and enhancing the territory and disseminating special offers and discount codes.
Integration of social media plugins. We have integrated social media plugins on our site. This means that when you click on one of the buttons (for example, Facebook’s “Like” button), some information is shared with the social media service providers.
Other social media services and functions. We may integrate other social media services (such as a messaging exchange system) to interact with YoungPeopleHotels.com or your contacts about our services.
Every time you use our online services, cookies and other tracking technologies are used for various reasons, such as making the Young People Hotels website work, analyzing traffic, or for advertising purposes. These technologies can be used directly by us or through our business partners, including external providers of services and advertising with whom we work. If you want to know more about cookies, how they are used, and what your options are, read on.
What is a cookie?
A cookie is a small piece of data that is deposited in your computer or mobile device browser. The so-called “proprietary cookies” are those attributable to the operator who is currently managing the site that issued the cookie itself. YoungPeopleHotels cookies, therefore, are “proprietary cookies.” In case we also authorize other parties to issue cookies through the Booking.com sites and apps, those cookies are called “third-party cookies.”
There is also a further difference between session cookies and permanent cookies. Session ones have a limited duration and are deleted when the browser is closed, while permanent ones have a longer duration and are not automatically deleted when the browser is closed. We do our best to use or authorize cookies with a maximum duration of 5 years. Only in exceptional cases, for example, for security reasons and when strictly necessary, a cookie may have a longer duration.
In addition to using cookies, we also use similar technologies. These include “web beacons” (also known as pixel tags, web bugs, or gifs), tracking URLs, or SDKs (application development packages). A web beacon is a small graphic object composed of a single pixel that arrives on your computer as part of a web page, app, advertisement, or via an HTML email. Pixels can be used to collect information about your device, such as type, operating system, IP address, and visit time. They are also used to issue and read cookies in your browser. Tracking URLs are used to establish from which site your visit to the Booking.com site or apps originated. Finally, SDKs are small portions of code included in apps that work like cookies and web beacons.
How are cookies used?
Cookies are used for different purposes. Cookies allow you to be recognized as a unique user when you visit different pages of a site, different sites, or when you use apps. The types of information we collect through cookies include IP address; device ID, pages visited; browser type; browsing data; operating system; internet service provider; timestamp; whether you responded to an ad; referral URL; features used, and activities performed within websites/apps.
Technical cookies: We want to offer our visitors a cutting-edge and easy-to-use site that automatically adapts to their needs and desires. To make this happen, we use technical cookies to allow you to view our website, make it work correctly, create your account, log in, and manage your bookings. Technical cookies are essential for the proper functioning of our site.
“Analytical cookies: We use analytical cookies to better understand how our visitors use the Booking.com website, to understand what works and what doesn’t, to optimize and improve the site and apps, to measure the effectiveness of marketing and communications, and to ensure that the platforms are always interesting and relevant. The data we gather includes visited web pages, entry and exit pages, platform type, which emails you have opened, and information about the date and time.
This type of cookie also allows us to know how you interact with the site, for example, through the number of clicks you make on a specific page, mouse movements, scrolling, searched words, and text entered in various fields. We also use analytical cookies in the context of our online advertising campaigns, to understand how users interact with our site or apps after viewing online advertising, including advertising on third-party sites. Our commercial partners may also use analytical cookies to know if their users take advantage of the offers integrated into their sites.
Commercial cookies: We use our own and third-party cookies to display personalized advertising on our and other websites. This practice is called “retargeting” and is based on browsing activities, such as destinations you have searched for, properties you have viewed, and prices that have been shown to you.
What are your options?
To learn more about cookies and how to manage or delete them, visit allaboutcookies.org and the help section of your browser. In browser settings such as Internet Explorer, Safari, Firefox, or Chrome, you can choose which cookies to accept and which to reject. To find out where you can find these settings, which may vary depending on the browser used, use the “Help” or “Support” function of your browser.
If you decide not to accept certain technical and/or functional cookies, you may not be able to use some functions of our site properly.